Job Description
GENERAL STATEMENT: Under the general direction of the Inside Sales Supervisor, the Sales Assistant - Pressure Management shall support and participate in the promotion and sale of Pressure Management products and services that are included in the business unit portfolio. This position is assigned to work with one or more Account Sales personnel to develop and secure purchase orders from customer accounts.
DUTIES AND RESPONSIBILITIES: - Assist sales team in entering sales quote and order information into Sales Force.
- Assist sales team with daily order entry into Prism. This includes proofreading the orders to ensure the order information (prices, account numbers, bill to and ship to addresses, etc.) match the purchase order.
- Responsible for maintaining and working the Open Order Report on a weekly basis to ensure timely delivery of product and shipment of backlog through expediting efforts.
- Responsible for responding to customer expediting requests. This can include response by email or phone.
- Responsible for entering CSM (Customer Supplied Material) orders as well as Non-Standard orders.
- With direction from Inside Sales and Inside Sales Management, assist in entering change orders or return material authorizations (RMA's).
- Assist Inside Sales with customer invoicing or documentation requirements.
- Responsible for monitoring the Ariba in-box daily and identifying pressure management orders for distribution to the assigned Inside Sales Associates.
- Assist Sales Team with copying, filing, typing, collections, and general administration activities.
- Responsible for Accounts Receivable Collections for timely customer invoice payments.
- Assist in the routing of phone, emailed, and faxed inquiries to the proper inside salesperson.
- Follow safe work procedures and Company safety policies and procedures, which includes but is not limited to:
- Obeying warning signs and postings o Immediately reporting any injury, accident, or near-miss incidents
- Reporting unsafe hazards and unsafe conditions o Completing safety training by the due date
- Using personal protective equipment as required by the employer
QUALIFICATIONS: Education/Knowledge: •
- High School education required with some college business course work preferred. •
- Knowledge of office administrative procedures, standard office equipment, and the sales order process. 1-3 years administrative experience or equivalent education and training.
- Company Sales Order system or comparable experience preferred.
- Knowledge in Excel and Oracle.
Experience/Skills: •
- Direct experience in a sales and/or customer service-oriented work environment preferred.
- Good verbal communication skills - communicates verbally in a manner appropriate for business, engages in active listening and acknowledging skills, as well as questioning and discovery skills.
- Good writing skills - writes in a manner appropriate for business and messages information coherently.
- Good computer skills - efficiently uses various computer software applications, including MS Office, to perform tasks. •
- Detail Oriented •Enjoy working in a fast-paced environment. •Adaptable to changes in tasks easily.
- Proactive, with a positive attitude.
COMPETENCIES: - Good organizational skills - prioritizes and efficiently completes competing tasks, pays attention to detail, verifies information as appropriate, and detects and corrects errors.
- Good problem-solving skills - ability to identify problems, implement appropriate solutions, and recognize when assistance is needed.
- Good teamwork - identifies with the team and its goals and contributes to the group's effectiveness.
- Good customer service skills - provides prompt and personalized assistance to customers and manages customer expectations relative to deliverables and timeframes.
- Exhibits professionalism - projects a professional image of oneself and the organization and demonstrates a positive attitude towards work and the Company.
WORKING CONDITIONS/PHYSICAL DEMANDS: - Must be able to wear a minimum level of required Personal Protective Equipment (PPE) without restriction, which may include but is not limited to: safety glasses and hearing protection.
- Must have the ability to perform work with occasional walking and standing.
The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by 1 employees in this position. Employees may be required to perform job-related tasks other than those specifically presented in this description.
Compensation / Pay Rate (Up to): $21.00 - $22.00 Per Hour PrideStaff
Job Tags
Hourly pay, Immediate start,