Description The Sales Tools Trainer will align with WTW's broader technology strategy and manage training requirements for our sales tools required by segment and business. This role will partner closely with the champions and business to improve the overall best practices in our internal/external sales tools, provide proactive training, manage training materials and monitor the adoption of tools across associated sales processes. This role will foster growth and effective decision making by understanding and improving the comprehensive sales technology ecosystem and managing the training of best practices within the utilization of our sales tools. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Role Work closely with business stakeholders, including business sales leaders and end-users to understand their needs and primary requirements in a sales tool platform Collaborate with the sales data maintenance team to support proactive insights within Dynamics CRM, address data accuracy, and assess completeness of best practices Work with Sales Tools Lead to ensure business training documentation and communications are kept up to date Manage and distribute training and communications across sales tools to ensure a cohesive approach in bringing WTW's various solutions together (where appropriate) Collaborate with tech. team to communicate the businesses' needs and refine requirements/enhancements within WTW's sales tools Inform and educate business sales leaders, business champions and end users on the strategies, priorities, and scope of sales tools projects Monitor utilization reports to identify opportunities to address data inaccuracy and/or influence behavior change and manage plans to address best practices or data concern Ensure internal stakeholders are well informed of upcoming changes, IT manages technical issues, and that common questions are addressed via training and FAQs Stay informed on improvements within the current suite of sales tools and new tools/technology to support business needs Participate in UAT to validate business enhancement requirements and bug resolution Ensure effective adoption and communication strategies to client-facing colleagues and business leaders Support Sales Tools & Analytics Lead to manage the execution strategy of sales tools within WTW Qualifications The Requirements: Developing expertise in sales tools and sales processes Strong project management and analytical skills with the ability to successfully communicate across multiple stakeholder groups, both internal and external Strategic thinker and technically savvy Ability to coordinate teams across businesses and internal stakeholders High level of business acumen Ability to influence key stakeholders at all levels of the organization Team-oriented and collaborative Broad understanding of WTW capabilities and expertise #J-18808-Ljbffr Willis Towers Watson
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