Job Description

Job Title: Office Manager

Job Status: Salaried, Exempt

Reports to: Chief Operating Officer

Location: CSC Richmond Office

Who We Are

Company Overview

At CSC, we equip innovators with the tools they need to accelerate progress and build a better future. Established in 1986, CSC Leasing is a family-owned, independent equipment financing company headquartered in Richmond, Virginia, with regional offices throughout the United States. With over $2 billion in financed transactions and $1 billion in assets under management, CSC has built a reputation for deep industry expertise, a relationship-driven approach, and flexible financing solutions tailored to businesses of all sizes.

We work with clients across diverse industries - including life sciences, biotechnology, clean-tech, AI, manufacturing, and more—helping them acquire essential assets in a cost-effective manner through innovative and competitive leasing programs. Our responsive and client-centered service ensures our clients can access the resources they need to drive growth and innovation.

What We Believe

Company Vision and Values

At CSC, we believe in the power of innovation to reshape the world. We are committed to enabling businesses to thrive by providing flexible and forward-thinking financial solutions.

Our vision is simple yet profound: We envision a world reshaped by the ingenuity of innovators.

We are guided by six core values that shape our culture and define how we work:

• The Golden Rule – We treat others as we wish to be treated.

• Innovation – We look ahead to identify opportunities with the potential to make things better.

• Integrity – We speak with candor and honor our commitments because our word is our bond.

• Ambition – We strive for excellence, fueled by determination and a relentless work ethic.

• Humility – We value what people bring to the table and appreciate other viewpoints.

• Optimism – We know anything can be accomplished with ingenuity, commitment, and collaboration.

At CSC, we don’t just provide financial solutions—we build long-term partnerships that help businesses turn vision into reality.

Overview of role:

The CSC Office Manager is the face of our Richmond headquarters and plays a central role in shaping the day-to-day employee and guest experience. With a service-first mindset, this role manages front desk operations, facilitates a well-functioning and welcoming environment, facilitates vendor and facilities management, supports team engagement and some HR processes, and ensures operational excellence across all aspects of the workplace.

We are seeking someone who brings warmth, energy, a heart for service, and the ability to create a polished and professional experience for all who walk through our doors. This person helps fuel our hardworking team, celebrates milestones, supports onboarding, and ensures that CSC’s culture is alive and well every day.

We have organized the critical skills required to be successful Office Manager into four key areas:

1. Hospitality & Service Mindset - The ability to make every team member, client, and visitor feel welcome, supported, and valued.

2. Professional Presence & Accountability – the ability to take ownership of tasks, follow through with professionalism, and uphold high service standards.

3. Operational Execution & Attention to Detail – the ability to maintain a well-run, stocked, and polished office environment, where logistics and planning are seamless.

4. Cultural Stewardship & Team Engagement – the ability to champion culture and lead initiatives that celebrate people and enhance our sense of belonging.

Key Responsibilities:

Front Desk & Hospitality

• Greet visitors warmly, providing a professional and friendly first impression.

• Answer / forward messaging from Answering service. Direct with accuracy and professionalism.

• Manage all incoming and outgoing mail, packages, and deliveries.

• Maintain visitor logs and issue guest badges in accordance with security procedures. Office

Management & Employee Engagement

• Monitor and maintain office supply inventory; order and restock as necessary.

• Ensure conference rooms, common areas, and the on-site gym are clean, organized, and fully functional.

• Stock and maintain the breakroom (snacks, beverages, supplies) for team use.

• Coordinate office maintenance, repairs, cleaning services, and other vendor activities.

• Plan and execute employee milestone celebrations including birthdays, work anniversaries, special recognition events and client highlights.

• Organize office-wide events, team-building activities, company meetings, and holiday celebrations that foster culture and engagement.

HR Support & Onboarding/Offboarding

• Coordinate tactical onboarding for new hires: prepare workstations, issue equipment, and provide welcome materials and swag.

• Facilitate office tours and serve as the first point of contact for new employees.

• Ensure IT and facility access is granted and removed appropriately for onboarding and offboarding.

• Maintain employee directories, SharePoint site, office seating charts, and contact lists.

Administrative & Notary Services

• Serve as the company’s Notary Public and provide document notarization as required.

• Provide general administrative support: filing, document management, data entry, and special project support.

• Assist leadership and human capital team with administrative tasks and coordination.

Additional Responsibilities

• Serve as liaison between building/property management and internal teams.

• Support minor facilities budgeting, invoice processing, and expense tracking. • Oversee safety protocols, first aid kits, and emergency supplies.

• Champion initiatives that support wellness and company-wide communications.

Qualifications

• 5+ years of professional experience in office administration or workplace operations.

• Proven ability to create an organized, efficient, and service-oriented office environment.

• Experience with vendor and facility coordination.

• Strong interpersonal and written communication skills.

• Has exceptional organizational skills and strong attention to detail.

• Tech-savvy with proficiency in Microsoft Office Suite and workplace software (e.g., Zoom, Teams). • Ability to manage multiple priorities and maintain poise in a dynamic environment.

• Notary (or willingness to become certified).

Please note that this job description does not contain a comprehensive list of responsibilities and tasks required for this role. The job description, as well as its responsibilities and tasks, may change at any time with or without notice.

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