Job Description

A growing and well-regarded hospitality group is seeking a dynamic Assistant General Manager (AGM) in Aliso Viejo, CA, to support daily operations and lead front-of-house teams in delivering exceptional guest experiences.

WHAT WE OFFER

• Competitive Salary (70-85k according to experience).
• Weekly Pay
• Quarterly Bonus Incentive Program
• High-Energy Work Environment
• Professional Development & Leadership Training
• Medical, Dental & Vision Benefits (Full-Time)
• Employee Assistance Program (mental health, counseling, community resources)

POSITION SUMMARY

The Assistant General Manager is a key operational leader responsible for supporting the General Manager in all aspects of restaurant performance, including team leadership, guest satisfaction, and business execution. This is a full-time exempt position reporting directly to the General Manager and working closely with corporate and regional leadership.

KEY RESPONSIBILITIES

Leadership & Culture

• Lead by example and uphold company values in daily operations
• Motivate, train, and develop team members
• Foster a positive and inclusive team culture

Operational Excellence

• Oversee day-to-day FOH operations with attention to detail and guest satisfaction
• Support scheduling, inventory, ordering, and cost control initiatives
• Ensure execution of all company procedures, health/safety guidelines, and service standards

Guest Experience

• Interact with guests and resolve issues professionally and promptly
• Ensure ambiance, cleanliness, and service quality reflect brand standards
• Promote community engagement and represent the company with integrity

Administrative Duties

• Support financial reporting, payroll accuracy, and inventory processes
• Participate in hiring, onboarding, and performance coaching
• Lead or assist in event coordination, bar program execution, and local marketing efforts

QUALIFICATIONS

• Minimum 2 years of experience in a high-volume restaurant leadership role
• Strong leadership presence and people management skills
• Proven ability to manage costs, drive sales, and support team performance
• Certified Food Manager and TIPS Certified (or willing to obtain)
• Availability to work nights, weekends, and holidays
• Must be at least 21 years old

PHYSICAL & TRAVEL REQUIREMENTS

This position requires extended standing, lifting up to 50 lbs, and working in a fast-paced, physically demanding environment. Occasional travel and off-site training may be required, sometimes with limited notice.

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